Agentic AI Adoption to Reach 33% of Enterprises by 2028

Agentic AI Adoption to Reach 33% of Enterprises by 2028

forbes.com

Agentic AI Adoption to Reach 33% of Enterprises by 2028

Gartner predicts that by 2028, 33% of enterprises will use agentic AI, up from less than 1% in 2024, to improve workplace productivity by automating complex tasks and improving information access, addressing persistent inefficiencies in information retrieval and task management.

English
United States
TechnologyArtificial IntelligenceProductivityAutomationGenerative AiAi AgentsAgentic AiEnterprise TechnologyWorkplace Transformation
AwsAmazon (Amzn)Apple (Aapl)SalesforceGartnerKore.aiNvidiaMicrosoft
Matt GarmanAndy JassyMarc BenioffAndrew NgRaj KoneruYuliya Teteryuk
What is the significance of the predicted 33% enterprise adoption of agentic AI by 2028?
Agentic AI, AI systems capable of independent goal pursuit and adaptation, is rapidly gaining enterprise adoption. Gartner predicts 33% of enterprises will utilize agentic AI by 2028, a significant increase from less than 1% in 2024. This reflects a shift towards automating complex tasks and improving information access, directly impacting workplace productivity and efficiency.
How does agentic AI address existing workplace challenges related to information access and task automation?
The increasing adoption of agentic AI stems from the need to address persistent workplace inefficiencies. Employees spend considerable time searching for information across siloed systems and managing routine tasks. Agentic AI offers a solution by integrating various AI agents to automate workflows, synthesize information from multiple sources, and streamline processes, thus addressing core productivity challenges.
What are the potential long-term implications of integrating agentic AI with generative AI for business transformation and competitiveness?
The integration of agentic AI with generative AI promises a transformative impact on businesses. This synergy enables the creation of intelligent tools accessible to employees without specialized technical skills, leading to widespread technological adoption and enhanced competitiveness. The future likely involves further development of user-friendly platforms and pre-built AI agents tailored to various business workflows.

Cognitive Concepts

4/5

Framing Bias

The narrative strongly emphasizes the positive aspects and transformative potential of agentic AI. The headline and introduction focus on the exciting capabilities and market traction, creating a generally optimistic tone. While acknowledging challenges, the framing prioritizes the benefits and opportunities presented by this technology. Examples include the use of phrases like "force-multiplier," "deliver on the promise," and "booming field of utopian options," which heavily favor the positive outlook. This could lead readers to perceive agentic AI as a more revolutionary solution than it might actually be.

2/5

Language Bias

The language used is largely positive and enthusiastic about agentic AI. Terms like "groundbreaking," "unprecedented efficiency," and "utopian options" convey strong positive connotations. While not inherently biased, these choices shape reader perception towards a more optimistic view. For example, using more neutral language such as "significant improvements" instead of "unprecedented efficiency" would enhance neutrality.

3/5

Bias by Omission

The article focuses heavily on agentic AI and its potential benefits, potentially overlooking potential drawbacks, ethical concerns, or negative impacts on employment. While acknowledging the need for guardrails, a more balanced discussion of potential risks would strengthen the analysis. The limitations of scope are acknowledged, but a more comprehensive exploration of diverse viewpoints would be beneficial.

2/5

False Dichotomy

The article presents a somewhat simplistic view of the relationship between AI agents and agentic AI, framing them as distinct categories with clear boundaries. The evolution from traditional AI agents to agentic AI is presented as a linear progression, potentially overlooking nuances and alternative interpretations. The emphasis on the transformative potential of agentic AI might overshadow other approaches or technologies that could offer similar benefits.