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Amazon's Smart Glasses for Delivery Drivers

Amazon is developing smart glasses for its delivery drivers to optimize the final stage of deliveries, aiming to reduce costs and improve efficiency.

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TechnologyArtificial IntelligenceInnovationE-CommerceLogisticsDelivery

AmazonWalmartUpsFedex

Why is Amazon investing in this technology now?: Amazon's increased shipping costs, rising to \$23.5 billion in the third quarter, highlight the need for efficiency improvements in the last mile delivery process, which is the focus of this new technology.
What is Amazon developing for its delivery drivers?: Amazon is developing smart glasses for its delivery drivers to improve efficiency and reduce delivery times. The glasses will provide turn-by-turn navigation, freeing drivers from handheld GPS devices and potentially saving valuable seconds on each delivery.
How could this new technology impact Amazon's delivery network?: If successful, the smart glasses could significantly improve Amazon's delivery network efficiency, reducing reliance on third-party couriers like UPS and FedEx. Millions of packages are delivered daily; thus, small time savings can add up.
What is the main goal behind the development of this technology?: The glasses aim to reduce delivery costs per package and maintain profit margins in a competitive market with companies such as Walmart increasing their e-commerce efforts and offering incentives to drivers.
What are the potential risks or challenges associated with the project?: The project is not yet public and could be delayed or canceled. Sources suggest the technology may take years to fully develop and implement.

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