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C2000 System Disruptions in the Netherlands

Issues with the Dutch emergency communication system (C2000) caused by air fresheners and other factors lead to fines and calls for improvements.

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Netherlands

TechnologyNetherlandsGovernmentCybersecurityInfrastructureEmergency ServicesCommunication Technology

Dutch PoliceArbeidsinspectieNos NieuwsAnp

Minister Van Weel

How is Minister Van Weel addressing the issues with the C2000 system?: Minister Van Weel acknowledges the problems with the C2000 system and plans to improve user training and address coverage issues. However, he notes that improving coverage, particularly in areas with 'white spots', is a longer-term challenge due to infrastructure limitations.
What caused the recent disruptions to the Dutch emergency communication system?: A specific type of electric air freshener was recently recalled due to interference with the C2000 emergency communication system. The air fresheners interfered with the C2000 frequency, causing disruptions to communication among emergency personnel.
What is the long-term plan to improve emergency communications in the Netherlands?: A new, more reliable communication system is under development to replace the current 25-year-old C2000 system. This new system is intended to greatly improve the reliability and resilience of emergency communications.
What other devices besides air fresheners have caused problems with the C2000 system?: In addition to the air freshener interference, other devices like solar panel inverters can also disrupt the C2000 system. The minister is also working to make the current push-to-talk app more user-friendly for officers inside buildings.
What actions are being taken against the Dutch police in relation to the C2000 system?: The Dutch police force faces a €325,000 fine for failing to address C2000 system issues, including poor coverage and inadequate staff training. This fine could increase to €1 million if improvements aren't made within sixteen weeks.

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