bbc.com
Carer's Allowance Overpayment Controversy
Carers face financial hardship after being asked to repay thousands in overpaid Carer's Allowance, prompting a government review and raising concerns about the system's impact.
English
United Kingdom
Human Rights ViolationsLabour MarketUkGovernment PolicySocial WelfarePublic ServicesFinancial AidBenefit System
Department For Work And Pensions (Dwp)Carers Trust Heart Of EnglandBbc
Mark O'connorRita O'connorBally DhandaMelanie Boag
- What is the main issue raised in the article?
- Mark O'Connor, a 65-year-old carer, was asked to repay almost \u00a316,000 in Carer's Allowance after exceeding the income threshold, which he believes is confusing and led to his overpayment.
- What role are charities playing in this situation?
- Charities like Carers Trust Heart of England are assisting affected families, advocating for system improvements and raising concerns about the long-term impact of overpayment demands on carers' well-being and their ability to continue caring.
- What changes have been made to the Carer's Allowance?
- The government increased the weekly earnings threshold for Carer's Allowance from \u00a3151 to \u00a3196 from April. This aims to provide more financial flexibility for carers while receiving the allowance.
- What action has the government taken in response to the issue?
- The Department for Work and Pensions (DWP) is reviewing the Carer's Allowance payment process after numerous carers were asked to repay overpayments. The review aims to improve clarity and help carers avoid similar situations in the future.
- How did the individuals affected by the overpayment feel about the process?
- Carers like Mark O'Connor and Bally Dhanda expressed feeling dehumanized and overwhelmed by the process, emphasizing the lack of compassion and support from the system. They are struggling to cope with the financial burden of repayments.