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Coles Launches AI Smart Trolleys
Coles introduces Australia's first AI-powered smart shopping trolleys, offering convenient features like on-the-go scanning, budget tracking, and express checkout.
English
United Kingdom
TechnologyLifestyleArtificial IntelligenceAiInnovationRetailShopping
ColesInstacart
David Mcintosh
- What is innovative about the new Coles trolleys?
- Coles is the first Australian supermarket to introduce AI-powered smart trolleys, offering a new level of convenience for shoppers.
- What is the rollout plan for the new smart trolleys?
- The smart trolleys are being trialled at Coles Richmond Traders in Melbourne from January 2025, and a few units are available in-store for early familiarization.
- What additional features do the smart trolleys offer shoppers?
- The trolleys display in-store specials, a store map, and a running grocery total to help customers manage their budget. They also allow for Flybuys points collection.
- How do the AI-powered trolleys minimize interaction with staff?
- The AI-powered trolleys minimize staff interaction by eliminating the need for bag checks or card rescans, and offer a similar experience to online shopping.
- How do the smart trolleys function in terms of scanning and payment?
- The smart trolleys use advanced technology, sensors, and built-in scales to scan groceries directly into shopping bags, weigh produce, and streamline checkout with on-trolley payment.