welt.de
Digital Services: Ensuring Equal Access Amidst Privacy Concerns
The Hessian State Data Protection Commissioner warns against digital exclusion, as many lack computer or smartphone access, impacting their ability to use essential services; this will be discussed at the European Data Protection Day on January 28th in Berlin.
- What are the immediate consequences of excluding people who lack digital access from essential services?
- Digital services offer convenience, but the Hessian State Data Protection Commissioner warns against excluding those without computer or smartphone access. Many lack the means or ability to use digital tools, raising concerns about equal access to essential services.
- What are the main reasons for individuals choosing not to use computers or smartphones, and how do these factors intersect with digital service access?
- The upcoming European Data Protection Day conference in Berlin will address concerns about digital exclusion. A resolution by the German data protection authorities, opposing mandatory digital service access, was only rejected by Bavaria and the Federal Commissioner, highlighting the ongoing debate.
- What specific legal measures should be implemented to guarantee fair access to essential services for all, while respecting data protection principles and the autonomy of individuals who choose not to use digital services?
- This situation necessitates legal measures ensuring fair access to essential services for all, regardless of digital literacy or resources. Future legislation must balance digital progress with the right to privacy and equal access to services for people who choose not to use digital technologies.
Cognitive Concepts
Framing Bias
The headline and introduction highlight the potential downsides of digitalization and the exclusion of certain populations. While this is an important aspect, the framing could be improved by giving equal weight to the benefits of digital services and the efforts to ensure inclusive access. The focus on the concerns of the data protection commissioner gives a negative tone to the overall message.
Language Bias
The language is generally neutral and objective, using terms such as 'mahnt' (urges), which is fairly neutral. However, phrases such as 'Digitalisierung nicht dazu führen, dass Bevölkerungsgruppen ausgegrenzt oder gar von wichtigen Dienstleistungen ausgeschlossen werden' (digitalization not lead to population groups being excluded or even from important services being excluded) might carry a slightly negative connotation. More positive phrasing emphasizing efforts to make services accessible could improve neutrality.
Bias by Omission
The article focuses on the concerns of digital exclusion but doesn't explore potential solutions offered by the government or private sector to bridge the digital divide. It also omits discussion on the digital literacy programs available to help people adapt to new technologies. This omission could lead to a less nuanced understanding of the issue.
False Dichotomy
The article doesn't present a false dichotomy, but it could benefit from exploring the potential benefits of digitalization alongside its risks more explicitly. The framing leans towards the negative consequences without fully addressing the positive aspects of digital services for many.
Gender Bias
The article uses gender-neutral language ('Bürgerinnen und Bürgern') and doesn't exhibit any overt gender bias. However, it could benefit from including diverse voices and examples beyond those explicitly mentioned.
Sustainable Development Goals
The article highlights the risk of digital exclusion, where those without access to technology are left behind in accessing essential services. This creates or exacerbates inequality, violating the principle of equal access to opportunities and resources. The lack of access is due to various factors including financial constraints, age, disabilities and data privacy concerns.