GenAI Adoption Accelerates, Reshaping Sales and Marketing Strategies

GenAI Adoption Accelerates, Reshaping Sales and Marketing Strategies

forbes.com

GenAI Adoption Accelerates, Reshaping Sales and Marketing Strategies

A Marketbridge study reveals that 66% of senior executives from large technology organizations believe AI will help smaller companies rapidly evolve their product portfolios; early adoption of generative AI in sales and marketing is already underway, with 49% of senior managers using it for research and reporting and 24% for customer support.

English
United States
OpenaiHoneywellMarketbridgeProsper Insights & AnalyticsValoir
Ron McmurtrieRebecca Wettemann
What is the immediate impact of GenAI adoption on sales and marketing strategies?
Generative AI (GenAI) adoption in sales and marketing is accelerating, with 49% of senior managers already using it for research and reporting, and 24% for customer support. This early adoption signifies a significant shift in GTM strategies, favoring organizations that swiftly integrate AI to automate processes and personalize interactions.
How will the varying adoption rates of GenAI among large and small companies shape the competitive landscape?
The Marketbridge study reveals that 66% of senior executives in large tech firms believe AI will benefit smaller competitors, enabling faster product portfolio evolution. This highlights a potential market disruption, where adaptability and AI integration will be key differentiators for success. Large companies anticipate a 5-10 year adjustment period, while smaller companies predict stabilization within two years.
What are the long-term implications of GenAI on organizational structure, product innovation, and business models in sales and marketing?
Future impacts include restructuring organizations (57% of C-suite executives), innovating product portfolios (53%), and exploring new business models (58%) to leverage AI. This suggests a fundamental shift in how companies operate and compete, demanding proactive adaptation and investment in AI-driven solutions.