lemonde.fr
Le Monde Account Access Issue
This article explains how to resolve the Le Monde error message indicating simultaneous access from multiple devices.
- What are the different subscription options for users sharing a Le Monde account?
- The options available include creating individual accounts within a family subscription plan or upgrading to a multi-account subscription allowing multiple users to access their own accounts.
- What is the cause of the 'another person is reading Le Monde with this account' error message?
- The error message appears when a Le Monde account is accessed from more than one device simultaneously, as the service limits access to a single device at a time.
- What are the solutions to resolve this error message for single users and those sharing accounts?
- For single users, the solution involves checking that only one device is using the account. For multiple users, the options include creating individual accounts under a family plan or switching to a multi-account subscription.
Cognitive Concepts
Framing Bias
The repetitive nature of the message, constantly reiterating the same instructions, could be interpreted as a framing bias. The emphasis is heavily on the user's potential violation of the terms of service, rather than providing clear and concise instructions. The constant repetition could create unnecessary anxiety or frustration.
Language Bias
The language used is generally neutral, but the repeated phrasing of "another person (or you)" implies suspicion and could be perceived negatively. The phrase 'violation' is implied but not explicitly stated, creating a sense of wrongdoing without direct accusation.
Bias by Omission
The message omits details on how to actually disconnect from other devices. It only instructs the user to "click on ' ' and ensure that you are the only person consulting Le Monde with this account." There's no clear explanation of where to find this ' ' button or how to verify sole access.
False Dichotomy
The message presents a false dichotomy: either the user is the sole person using the account or they must upgrade their subscription. It doesn't consider other possibilities, such as temporary access by a family member or a technical glitch.