lemonde.fr
Le Monde Account Access Issue
Le Monde's single-device access policy is causing users to see an error message; solutions involve verifying sole access or upgrading the subscription.
- What are the solutions for users seeing this message?
- If only one person should be using the account, they should log out of Le Monde on all other devices. If multiple users need access, they can either create individual accounts under a family plan or upgrade to a multi-account subscription.
- What are the different subscription options for multiple users?
- Le Monde offers family plans and multi-account subscriptions to accommodate multiple users. The specific options and pricing may vary; users should check Le Monde's subscription page for details.
- What is causing the error message about accessing Le Monde on multiple devices?
- The error message appears because Le Monde accounts allow access from only one device at a time. Accessing the account from multiple computers, phones, or tablets triggers this limitation.
Cognitive Concepts
Framing Bias
The repetitive nature of the message, constantly repeating the same core information, could be seen as a framing bias. The emphasis is overwhelmingly on the problem (multiple logins) rather than offering a clear, concise solution upfront. This repetitive structure might frustrate users and overshadow the actual solutions presented.
Language Bias
The language used is generally neutral, but the repetitive phrasing ('Parce qu'une autre personne...') could be considered slightly manipulative, creating a sense of urgency and implying wrongdoing even if it's a simple case of multiple devices accessing the account.
Bias by Omission
The message omits details about how to actually 'click on " ". It mentions this action repeatedly as a solution but doesn't provide concrete instructions or visual guidance. It also lacks information on how to access account settings or manage devices from which the account is accessed.
False Dichotomy
The message presents a false dichotomy: either the user is the sole account holder or they need to create multiple accounts/upgrade their plan. It doesn't acknowledge situations where a household shares an account without violating any terms of service, or it presents upgrading the plan as the only reasonable solution when in some cases, sharing isn't an issue.