Le Monde Account Access Issue

Le Monde Account Access Issue

lemonde.fr

Le Monde Account Access Issue

This article describes how to resolve the Le Monde error message indicating simultaneous access from multiple devices.

French
France
TechnologyOtherAccount AccessLe MondeError MessageMultiple DevicesSubscription
Le Monde
Na
What are the subscription options for multiple users?
For multiple users sharing an account, Le Monde offers multi-account options. If there are three or more users, a family plan is recommended. Otherwise, creating separate accounts from the existing subscription, if possible, is a solution.
What are the solutions to prevent this error message from appearing?
If multiple users share the account, create individual accounts for each user (if included in the subscription) or upgrade to a multi-account plan. Alternatively, log out of Le Monde on all devices except the one currently in use.
What is the cause of the Le Monde 'multiple device access' error message?
The error message appears when a single Le Monde account is accessed from more than one device simultaneously. The system limits access to one device at a time.

Cognitive Concepts

3/5

Framing Bias

The repetitive nature of the message, constantly repeating the same instructions, could be seen as a framing bias. The emphasis is heavily placed on the user's potential violation of the terms of service, rather than offering a clear and concise solution.

2/5

Language Bias

The language used is somewhat accusatory, implying wrongdoing ('violation') on the part of the user. Phrases like "another person (or you)" also create a sense of suspicion. More neutral language would be beneficial.

4/5

Bias by Omission

The message omits clear instructions on how to actually log out of other devices. While it mentions clicking a button, it doesn't specify the button's location or appearance. This lack of clarity is a significant omission.

3/5

False Dichotomy

The message presents a false dichotomy: either create multiple accounts or ensure only one device is used. It fails to acknowledge alternative solutions, such as temporarily logging out of certain devices.