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Le Monde Account Access Issue
This article describes how to resolve the Le Monde error message indicating simultaneous access from multiple devices.
- What are the subscription options for multiple users?
- For multiple users sharing an account, Le Monde offers multi-account options. If there are three or more users, a family plan is recommended. Otherwise, creating separate accounts from the existing subscription, if possible, is a solution.
- What are the solutions to prevent this error message from appearing?
- If multiple users share the account, create individual accounts for each user (if included in the subscription) or upgrade to a multi-account plan. Alternatively, log out of Le Monde on all devices except the one currently in use.
- What is the cause of the Le Monde 'multiple device access' error message?
- The error message appears when a single Le Monde account is accessed from more than one device simultaneously. The system limits access to one device at a time.
Cognitive Concepts
Framing Bias
The repetitive nature of the message, constantly repeating the same instructions, could be seen as a framing bias. The emphasis is heavily placed on the user's potential violation of the terms of service, rather than offering a clear and concise solution.
Language Bias
The language used is somewhat accusatory, implying wrongdoing ('violation') on the part of the user. Phrases like "another person (or you)" also create a sense of suspicion. More neutral language would be beneficial.
Bias by Omission
The message omits clear instructions on how to actually log out of other devices. While it mentions clicking a button, it doesn't specify the button's location or appearance. This lack of clarity is a significant omission.
False Dichotomy
The message presents a false dichotomy: either create multiple accounts or ensure only one device is used. It fails to acknowledge alternative solutions, such as temporarily logging out of certain devices.