lemonde.fr
Le Monde Account Access Issue
This article explains how to resolve the Le Monde error message indicating that the account is being accessed from multiple devices simultaneously.
- How can users resolve this error if they share their account?
- If multiple users share the account, they should either create individual accounts (if included in their subscription) and log in separately or upgrade to a multi-account plan to allow each user their own login.
- What is the cause of the "Le Monde account accessed from multiple devices" error message?
- The error message appears because the Le Monde account is logged in on more than one device (computer, phone, or tablet) at the same time. The platform only allows access from a single device.
- What options exist if users do not share their account and still receive this error message?
- If the account is not shared, the user should log out of Le Monde on all other devices to resolve the issue. This ensures only one device is active at any given time.
Cognitive Concepts
Framing Bias
The repetitive nature of the message framing focuses heavily on the problem—multiple logins—without adequately highlighting the solutions. The solutions are presented, but buried within the repetitive text.
Language Bias
The language is relatively neutral, although the repetitive nature could be seen as slightly accusatory, implying wrongdoing on the part of the user. There's no overtly loaded language.
Bias by Omission
The message omits details about how to actually click the button represented by "»." It also doesn't explain the process of creating a new account or upgrading to a family plan in sufficient detail. The lack of clear instructions is a significant omission.
False Dichotomy
The message presents a false dichotomy: either the user is the only one using the account, or they need to create new accounts/upgrade. It ignores the possibility of temporary use by others or other nuanced situations.