lemonde.fr
Le Monde Account Access Issue
This article explains how to resolve the "Le Monde account accessed on multiple devices" error message.
- What solutions are available if multiple users share the account?
- If multiple users share the account, consider creating individual accounts for each user if your plan allows it, or switch to a multi-account plan to enable simultaneous access for each user with their own login credentials.
- How can I stop seeing this message if I'm the only user of the account?
- Click the button indicated in the error message and ensure you are the only person using the account. Log out of Le Monde on all other devices.
- What is causing the "Le Monde account accessed on multiple devices" error message?
- The error message appears when your Le Monde account is accessed from more than one device simultaneously. Le Monde's policy restricts access to one device at a time.
Cognitive Concepts
Framing Bias
The repetitive nature of the message, always emphasizing the single-device limitation, could frame the issue as more restrictive than it might actually be. The solutions offered are presented sequentially, implicitly suggesting the first option (creating a separate account) is preferable, potentially influencing user decisions.
Language Bias
The language is generally neutral, but phrases like "assure that you are the only person" might subtly pressure users into stricter adherence to the single-device rule than necessary. The phrasing could be softened to something like "confirm that only one device is using your account.
Bias by Omission
The message omits the possibility that the multiple-device access could be due to a technical glitch, such as a persistent session cookie. It focuses solely on user behavior as the source of the problem, leaving out potential troubleshooting steps. Additionally, the explanation for why multiple users cannot access the same account simultaneously (e.g., licensing restrictions or technical limitations) is missing, preventing a complete understanding of the situation.
False Dichotomy
The message presents a false dichotomy between creating multiple accounts or restricting access to a single device. The possibility of modifying account settings to allow multiple simultaneous users isn't offered as an alternative.