lemonde.fr
Le Monde Account Access Restricted to One Device
Le Monde's single-device access policy triggers a message when the account is used on multiple devices simultaneously; users must log out from all but one device to continue reading, or create multiple accounts if sharing a subscription.
French
France
OtherAccount AccessLe MondeError MessageDigital Subscription
Le Monde
- Why does Le Monde restrict access to a single device per account?
- The message indicates that the user's Le Monde account is accessed from more than one device. This violates the service's terms of use, designed to limit access to a single user per subscription. Multiple users accessing the same account may result in account suspension or require an upgrade to a multi-account plan.
- What actions must Le Monde subscribers take to resolve the 'multiple device access' message?
- Le Monde's single-device access policy prevents simultaneous use from multiple locations. To resolve this, users must ensure only one device is logged in with their account at a time. This restriction is designed to prevent unauthorized access to the subscription.
- What are the long-term implications of Le Monde's single-device access policy on user experience and the company's revenue?
- Le Monde's policy could lead to user frustration, especially among families or groups sharing subscriptions. The company's options to resolve this—creating individual accounts or upgrading plans—represent potential revenue streams. Future updates might include improved account management tools to address this.
Cognitive Concepts
2/5
Framing Bias
The framing emphasizes the problem of multiple users accessing the account, potentially creating a sense of urgency or even guilt. It directly addresses the user and gives solutions for multiple users.
3/5
False Dichotomy
The message presents a false dichotomy by implying that only two options exist: either create separate accounts or ensure only one person uses the account. It doesn't consider other scenarios, such as shared family use or temporary access by others.