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Profeco's Guide to Safe El Buen Fin Shopping
Profeco offers a price comparison tool and guidance to help Mexican consumers navigate El Buen Fin sales safely and avoid scams.
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Spain
LifestyleMexicoSafetyShoppingConsumerDeals
Profeco (Procuraduría Federal Del Consumidor)
Iván Escalante Ruiz
- What support does Profeco offer consumers during El Buen Fin?
- Profeco deployed 1,263 public servants to 326 shopping centers to monitor prices, provide conciliation services, and answer consumer questions.
- How can consumers verify the authenticity of a website offering deals?
- To avoid scams, Profeco advises consumers to carefully examine websites for errors, inconsistencies, or unusual pricing. They should also check the website's security icon and corroborate advertised promotions on the official store page.
- What alternative channels does Profeco provide for consumer assistance?
- In addition to online resources, Profeco offers a consumer hotline (55 5568 8722 and 800 468 8722) and an email address (asesoria@profeco.gob.mx) for immediate assistance and query resolution.
- What is the "Quién es quién en los precios" tool and how does it help consumers?
- The "Quién es quién en los precios" tool allows consumers to compare prices of 492 products across different categories and locations in Mexico, helping them find the best deals during El Buen Fin.
- What recommendations does Profeco provide to avoid online scams during El Buen Fin?
- Profeco recommends verifying the authenticity of websites offering deals by checking URLs, logos, and security icons; for social media purchases, check for verifiable contact information and user comments.