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Ticketmaster Hack: Concert Tickets Stolen
Hackers are stealing Taylor Swift concert tickets from Ticketmaster accounts, causing distress for fans and highlighting security vulnerabilities.
English
United States
EntertainmentCybersecurityConsumer ProtectionOnline FraudConcert SecurityTicket Theft
TicketmasterLive Nation EntertainmentStubhub
Morgen BerniusUsher QurashiKaitlyn HenrichKaren PerryLaura Dooley
- What steps is Ticketmaster taking to address the issue?
- Ticketmaster is implementing measures like limiting ticket transfers and requiring two-factor authentication to improve security. However, there is still an average 48-hour wait time for ticket restoration after reporting theft.
- How has StubHub been impacted by the Ticketmaster thefts?
- StubHub, a ticket resale platform, was unaware of the Ticketmaster thefts until they learned through media reports. This lack of communication hinders collaborative efforts to prevent and resolve these issues.
- What is the primary issue affecting Ticketmaster customers?
- Ticketmaster accounts are being hacked, and customers' tickets are being stolen and resold on other sites. The thefts are causing significant distress for fans who lose their tickets and for those who unknowingly purchase stolen tickets.
- What advice is given to ticket buyers to protect themselves?
- To protect themselves, customers should use strong, unique passwords, frequently check their Ticketmaster accounts for unauthorized transfers, buy from sellers offering guarantees, and take screenshots of purchases.
- What was the outcome for Karen Perry, who purchased stolen tickets?
- Karen Perry, who unknowingly purchased stolen tickets, was able to find replacement tickets and attend the concert. This highlights both the impact of theft on buyers and the potential for resolution through platforms like StubHub.