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theguardian.com

Victoria's Failing Pokies Self-Exclusion Program

A self-exclusion program in Victoria designed to help pokies addicts is failing because venues are not enforcing the program rules. Many addicts are able to easily circumvent the system and continue gambling.

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English

United Kingdom

HealthUkRegulationAddictionGamblingEnforcementHarm

Victorian Gambling And Casino Control Commission (Vgccc)Community Clubs Victoria (Ccv)Australian Hotels Association (Aha) VictoriaCrown MelbourneDeakin University

Bree HughesDr Simone Mccarthy

What are the main criticisms of the current self-exclusion program?: The self-exclusion program's effectiveness is questioned, with critics arguing it places too much onus on individuals and does not address the root causes of gambling harm or the industry's role.
What suggestions are made to improve the system and address gambling harm more effectively?: Experts suggest the current system needs improvement, including stronger accountability for the gambling industry and more effective support systems for those struggling with gambling addiction.
What action has the VGCCC taken against non-casino venues for breaches of the self-exclusion program?: While the VGCCC fined Crown Melbourne $2 million for similar violations, no such action has been taken against Victoria's 486 clubs and hotels, despite over \$3 billion in poker machine losses in 2022-23.
What is the main issue highlighted in the article concerning Victoria's self-exclusion program for pokies?: Bree Hughes, after self-excluding from Victoria's pubs and clubs pokies program, found she could easily re-enter many venues and gamble, highlighting flaws in the system.
How many complaints has the VGCCC received this year regarding self-excluded individuals gambling at venues?: The Victorian Gambling and Casino Control Commission (VGCCC) has received 33 similar complaints this year but has never taken disciplinary action against any non-casino venue for breaches.

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