Crescendo's Augmented AI Revolutionizes Customer Service
Crescendo, valued at $500 million, uses "Augmented AI" combining AI and human agents to automate most customer service tasks, reducing costs by 15% while improving efficiency and customer satisfaction; its recent acquisition of PartnerHero reinforces its human-centric approach.
Crescendo's Augmented AI Revolutionizes Customer Service
Crescendo, valued at $500 million, uses "Augmented AI" combining AI and human agents to automate most customer service tasks, reducing costs by 15% while improving efficiency and customer satisfaction; its recent acquisition of PartnerHero reinforces its human-centric approach.
Progress
40% Bias Score
CFPB's Overdraft Fee Rule Could Eliminate Overdraft Protection
The Consumer Financial Protection Bureau (CFPB) proposed a rule to cap overdraft fees at \$5 or allow banks to set fees covering costs, potentially eliminating overdraft protection for bank customers.
CFPB's Overdraft Fee Rule Could Eliminate Overdraft Protection
The Consumer Financial Protection Bureau (CFPB) proposed a rule to cap overdraft fees at \$5 or allow banks to set fees covering costs, potentially eliminating overdraft protection for bank customers.
Progress
60% Bias Score
East Coast Drone Sightings Prompt Call for Expanded Federal Authority
Governors of New York and New Jersey are urging federal legislation to grant greater authority to respond to numerous unexplained drone sightings along the East Coast, with the current federal authority set to expire on December 20th, coinciding with a potential government shutdown.
East Coast Drone Sightings Prompt Call for Expanded Federal Authority
Governors of New York and New Jersey are urging federal legislation to grant greater authority to respond to numerous unexplained drone sightings along the East Coast, with the current federal authority set to expire on December 20th, coinciding with a potential government shutdown.
Progress
52% Bias Score
Public Anger at Health Insurers Despite Positive Ratings
Public reaction to the murder of UnitedHealthcare CEO Brian Thompson revealed deep anger towards health insurers despite a KFF survey showing that most Americans rate their health insurance positively; this highlights the perverse financial incentives in the system, favoring profit over patient care...
Public Anger at Health Insurers Despite Positive Ratings
Public reaction to the murder of UnitedHealthcare CEO Brian Thompson revealed deep anger towards health insurers despite a KFF survey showing that most Americans rate their health insurance positively; this highlights the perverse financial incentives in the system, favoring profit over patient care...
Progress
52% Bias Score
Metallica's M72 Tour: $179 Million Gross in 2024
Metallica's 2024 M72 World Tour grossed approximately $179 million from 24 shows, ranking ninth globally but outside the top ten in North America; this is due to the majority of shows occurring in Europe, showcasing the band's sustained popularity despite other successful rock acts.
Metallica's M72 Tour: $179 Million Gross in 2024
Metallica's 2024 M72 World Tour grossed approximately $179 million from 24 shows, ranking ninth globally but outside the top ten in North America; this is due to the majority of shows occurring in Europe, showcasing the band's sustained popularity despite other successful rock acts.
Progress
32% Bias Score
2025 Workplace Trends: AI, Equity, Hybrid Work, and the Evolving Gig Economy
In 2025, AI will be mainstream, with demand for human skills like empathy and ethical judgment surging 81%, while hybrid work models dominate and the gig economy matures, focusing on career building.
2025 Workplace Trends: AI, Equity, Hybrid Work, and the Evolving Gig Economy
In 2025, AI will be mainstream, with demand for human skills like empathy and ethical judgment surging 81%, while hybrid work models dominate and the gig economy matures, focusing on career building.
Progress
8% Bias Score
Trump's Plan to Abolish Department of Education Faces Hurdles, Poses Risks to Student Loan Borrowers
President-elect Trump and Congressional Republicans seek to abolish the U.S. Department of Education, a move facing significant political hurdles; even if successful, student loan programs would likely be transferred to other agencies, potentially causing operational disruptions and harming borrower...
Trump's Plan to Abolish Department of Education Faces Hurdles, Poses Risks to Student Loan Borrowers
President-elect Trump and Congressional Republicans seek to abolish the U.S. Department of Education, a move facing significant political hurdles; even if successful, student loan programs would likely be transferred to other agencies, potentially causing operational disruptions and harming borrower...
Progress
36% Bias Score
Trump Hints at Pardons for Adams and Jan. 6 Rioters
President-elect Donald Trump suggested he might pardon New York City Mayor Eric Adams and participants in the January 6 Capitol riot, echoing President Biden's recent pardons, including his son Hunter Biden, for tax and gun felonies.
Trump Hints at Pardons for Adams and Jan. 6 Rioters
President-elect Donald Trump suggested he might pardon New York City Mayor Eric Adams and participants in the January 6 Capitol riot, echoing President Biden's recent pardons, including his son Hunter Biden, for tax and gun felonies.
Progress
48% Bias Score
North Korean Corps Suffers Heavy Losses in Ukraine
North Korean troops fighting alongside Russia in Ukraine suffered heavy casualties, potentially losing 4% of their 12,000-strong 11th Army Corps during a three-wave assault on a Ukrainian village near Plekhove; the attack, which involved over 500 soldiers, was carried out in broad daylight and resul...
North Korean Corps Suffers Heavy Losses in Ukraine
North Korean troops fighting alongside Russia in Ukraine suffered heavy casualties, potentially losing 4% of their 12,000-strong 11th Army Corps during a three-wave assault on a Ukrainian village near Plekhove; the attack, which involved over 500 soldiers, was carried out in broad daylight and resul...
Progress
40% Bias Score
Three Undervalued Stocks for 2025: Intel, Moderna, and Walgreens
The author analyzes three underperforming stocksâIntel, Moderna, and Walgreensâhighlighting their potential for recovery despite 2024 losses due to factors like government subsidies, future drug pipelines, and cost-cutting strategies.
Three Undervalued Stocks for 2025: Intel, Moderna, and Walgreens
The author analyzes three underperforming stocksâIntel, Moderna, and Walgreensâhighlighting their potential for recovery despite 2024 losses due to factors like government subsidies, future drug pipelines, and cost-cutting strategies.
Progress
36% Bias Score
Fractional Executives: A Cost-Effective Solution for Startups
Fractional leadership, a cost-effective approach, provides startups access to part-time C-suite executives (CFOs, CMOs, COOs) offering expertise in finance, marketing, and operations; however, clear communication and defined roles are crucial for successful integration.
Fractional Executives: A Cost-Effective Solution for Startups
Fractional leadership, a cost-effective approach, provides startups access to part-time C-suite executives (CFOs, CMOs, COOs) offering expertise in finance, marketing, and operations; however, clear communication and defined roles are crucial for successful integration.
Progress
40% Bias Score
Hidden Costs of Low-Performing Engineering Teams
Low-performing engineering teams cost organizations significantly, with productivity losses ranging from \$210,000 to \$384,000 annually for a team of seven to eight engineers earning \$120,000 each; replacing an engineer adds another \$120,000-\$240,000, plus costs from delays and rework. Improving...
Hidden Costs of Low-Performing Engineering Teams
Low-performing engineering teams cost organizations significantly, with productivity losses ranging from \$210,000 to \$384,000 annually for a team of seven to eight engineers earning \$120,000 each; replacing an engineer adds another \$120,000-\$240,000, plus costs from delays and rework. Improving...
Progress
48% Bias Score