Tag #Banking Accessibility

What is the extent of the problem and what are the immediate consequences of the rising number of Dutch adults requiring assistance with their banking transactions?

The number of Dutch adults needing help with banking, especially online banking, has significantly increased over the past four years, impacting millions. This is according to a report by Maatschappelijk Overleg Betalingsverkeer, involving banks, the Dutch central bank, and consumer groups. Self-sufficiency in various banking services has declined across the board.