forbes.com
🌐 85% Global Worthiness
Crescendo's Augmented AI Revolutionizes Customer Service
Crescendo, valued at $500 million, uses "Augmented AI" combining AI and human agents to automate most customer service tasks, reducing costs by 15% while improving efficiency and customer satisfaction; its recent acquisition of PartnerHero reinforces its human-centric approach.
Crescendo's Augmented AI Revolutionizes Customer Service
Crescendo, valued at $500 million, uses "Augmented AI" combining AI and human agents to automate most customer service tasks, reducing costs by 15% while improving efficiency and customer satisfaction; its recent acquisition of PartnerHero reinforces its human-centric approach.
Progress
40% Bias Score
Decent Work and Economic Growth