Tag #Distance Selling

What are the minimum contact details required in a withdrawal instruction for distance contracts under German law, according to the BGH?

The German Federal Court of Justice (BGH) ruled that a phone number is not mandatory in a withdrawal instruction for distance contracts if a postal address and email address are provided. A consumer's appeal was rejected because the court deemed the provided withdrawal instruction, lacking a phone number but including a postal address and email address, sufficient. The court emphasized that the effectiveness of the withdrawal instruction is a matter for national courts to decide.