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forbes.com
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E-commerce Growth Drives Innovation in Returns Management
US holiday shopping saw a 3.8% increase in 2024, with online sales up 6.7%; the surge in e-commerce is creating challenges in managing the $248 billion in returned merchandise in 2023, prompting innovations in logistics and AI.
E-commerce Growth Drives Innovation in Returns Management
US holiday shopping saw a 3.8% increase in 2024, with online sales up 6.7%; the surge in e-commerce is creating challenges in managing the $248 billion in returned merchandise in 2023, prompting innovations in logistics and AI.
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