forbes.com
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Hyper-Personalization: Challenges and Opportunities in Customer Experience
Businesses are prioritizing hyper-personalization, focusing on empathetic experiences and enjoyable interactions, but face challenges in integrating customer data, mitigating privacy concerns, and avoiding the labeling paradox; AI plays a crucial role, though careful planning is required for success...
Hyper-Personalization: Challenges and Opportunities in Customer Experience
Businesses are prioritizing hyper-personalization, focusing on empathetic experiences and enjoyable interactions, but face challenges in integrating customer data, mitigating privacy concerns, and avoiding the labeling paradox; AI plays a crucial role, though careful planning is required for success...
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