Showing 1 to 3 of 3 results


Optus Network Outage Causes Deaths During Emergency Calls
A technical failure during a firewall upgrade by Optus caused a prolonged outage in its Triple Zero emergency network across South Australia, the Northern Territory, and Western Australia, resulting in fatalities.
Optus Network Outage Causes Deaths During Emergency Calls
A technical failure during a firewall upgrade by Optus caused a prolonged outage in its Triple Zero emergency network across South Australia, the Northern Territory, and Western Australia, resulting in fatalities.
Progress
32% Bias Score


Optus CEO Emphasizes AI's Role in Telecoms, Reports Strong Subscriber Growth
Optus reported 238,000 new mobile subscribers in FY2025, recovering from a data breach and outage; new CEO Stephen Rue plans to integrate AI for improved customer service and efficiency, maintaining a human-centric approach.
Optus CEO Emphasizes AI's Role in Telecoms, Reports Strong Subscriber Growth
Optus reported 238,000 new mobile subscribers in FY2025, recovering from a data breach and outage; new CEO Stephen Rue plans to integrate AI for improved customer service and efficiency, maintaining a human-centric approach.
Progress
36% Bias Score

Optus Triple Zero Outage Linked to Multiple Deaths: System Failures and Delayed Response
Optus confirms at least five customers warned them of a Triple Zero outage before it was publicly acknowledged, but their concerns were ignored due to a lack of internal alerts; the outage is now linked to multiple deaths, although police say one death may be unrelated.

Optus Triple Zero Outage Linked to Multiple Deaths: System Failures and Delayed Response
Optus confirms at least five customers warned them of a Triple Zero outage before it was publicly acknowledged, but their concerns were ignored due to a lack of internal alerts; the outage is now linked to multiple deaths, although police say one death may be unrelated.
Progress
16% Bias Score
Showing 1 to 3 of 3 results