Showing 1 to 7 of 7 results
Optus Outage Linked to Three Deaths in Australia
Singtel, the owner of Optus, apologized for a major technical glitch in Australia that caused the failure of hundreds of emergency calls last week, resulting in three deaths.
Optus Outage Linked to Three Deaths in Australia
Singtel, the owner of Optus, apologized for a major technical glitch in Australia that caused the failure of hundreds of emergency calls last week, resulting in three deaths.
Progress
24% Bias Score
Optus Network Outage Causes Deaths During Emergency Calls
A technical failure during a firewall upgrade by Optus caused a prolonged outage in its Triple Zero emergency network across South Australia, the Northern Territory, and Western Australia, resulting in fatalities.
Optus Network Outage Causes Deaths During Emergency Calls
A technical failure during a firewall upgrade by Optus caused a prolonged outage in its Triple Zero emergency network across South Australia, the Northern Territory, and Western Australia, resulting in fatalities.
Progress
32% Bias Score
Optus Outage Linked to Four Deaths; Government Demands Penalties
A botched firewall update by Optus on Thursday blocked triple-zero calls for 13 hours, resulting in at least four deaths across Australia, sparking government calls for severe penalties against the telco.
Optus Outage Linked to Four Deaths; Government Demands Penalties
A botched firewall update by Optus on Thursday blocked triple-zero calls for 13 hours, resulting in at least four deaths across Australia, sparking government calls for severe penalties against the telco.
Progress
56% Bias Score
Optus CEO Emphasizes AI's Role in Telecoms, Reports Strong Subscriber Growth
Optus reported 238,000 new mobile subscribers in FY2025, recovering from a data breach and outage; new CEO Stephen Rue plans to integrate AI for improved customer service and efficiency, maintaining a human-centric approach.
Optus CEO Emphasizes AI's Role in Telecoms, Reports Strong Subscriber Growth
Optus reported 238,000 new mobile subscribers in FY2025, recovering from a data breach and outage; new CEO Stephen Rue plans to integrate AI for improved customer service and efficiency, maintaining a human-centric approach.
Progress
36% Bias Score
Optus Faces Penalties After Triple Zero Outage Leads to Deaths
Optus is facing significant consequences, including major financial penalties, after a triple zero outage resulted in multiple deaths, with the government criticizing the company's delayed reporting and handling of the crisis.
Optus Faces Penalties After Triple Zero Outage Leads to Deaths
Optus is facing significant consequences, including major financial penalties, after a triple zero outage resulted in multiple deaths, with the government criticizing the company's delayed reporting and handling of the crisis.
Progress
56% Bias Score
Optus Triple Zero Outage Linked to Deaths: Crisis Communication Failure
Optus's delayed response to a Triple Zero outage, potentially linked to three deaths, sparked public outrage and exposed systemic failures in crisis communication and corporate accountability.
Optus Triple Zero Outage Linked to Deaths: Crisis Communication Failure
Optus's delayed response to a Triple Zero outage, potentially linked to three deaths, sparked public outrage and exposed systemic failures in crisis communication and corporate accountability.
Progress
60% Bias Score
Optus Triple Zero Outage Linked to Multiple Deaths: System Failures and Delayed Response
Optus confirms at least five customers warned them of a Triple Zero outage before it was publicly acknowledged, but their concerns were ignored due to a lack of internal alerts; the outage is now linked to multiple deaths, although police say one death may be unrelated.
Optus Triple Zero Outage Linked to Multiple Deaths: System Failures and Delayed Response
Optus confirms at least five customers warned them of a Triple Zero outage before it was publicly acknowledged, but their concerns were ignored due to a lack of internal alerts; the outage is now linked to multiple deaths, although police say one death may be unrelated.
Progress
16% Bias Score
Showing 1 to 7 of 7 results