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Canada Uses AI to Tackle Massive Payroll Backlog
The Canadian government is using an AI-powered virtual assistant to clear a 383,000-transaction backlog in its Phoenix pay system, processing over 4,300 transactions in months; a decision on a new payroll platform is expected by end of March, with an 18-20 month implementation following.
Canada Uses AI to Tackle Massive Payroll Backlog
The Canadian government is using an AI-powered virtual assistant to clear a 383,000-transaction backlog in its Phoenix pay system, processing over 4,300 transactions in months; a decision on a new payroll platform is expected by end of March, with an 18-20 month implementation following.
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