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Record Consumer Returns to Cost $890 Billion in 2024
In 2024, US consumer returns are projected to reach $890 billion (17% of sales), up from $743 billion (15%) in 2023, due to increased online shopping and practices like bracketing and wardrobing, creating significant financial and environmental challenges for retailers.
Record Consumer Returns to Cost $890 Billion in 2024
In 2024, US consumer returns are projected to reach $890 billion (17% of sales), up from $743 billion (15%) in 2023, due to increased online shopping and practices like bracketing and wardrobing, creating significant financial and environmental challenges for retailers.
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