Tag #Automation

Showing 325 to 336 of 345 results

forbes.com

🌐 85% Global Worthiness

Dec 16, 19:13

Crescendo's Augmented AI Revolutionizes Customer Service

Crescendo, valued at $500 million, uses "Augmented AI" combining AI and human agents to automate most customer service tasks, reducing costs by 15% while improving efficiency and customer satisfaction; its recent acquisition of PartnerHero reinforces its human-centric approach.

Crescendo's Augmented AI Revolutionizes Customer Service

Crescendo, valued at $500 million, uses "Augmented AI" combining AI and human agents to automate most customer service tasks, reducing costs by 15% while improving efficiency and customer satisfaction; its recent acquisition of PartnerHero reinforces its human-centric approach.

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What is Crescendo's approach to customer service, and what are its key results?

Crescendo, a customer service company, uses an "Augmented AI" approach combining AI bots and human agents to automate 90% of pre-sales queries and resolve 60% of post-sales issues. This results in a 15% cost reduction compared to traditional methods, achieved through a results-based pricing model.

lefigaro.fr

🌐 65% Global Worthiness

Dec 15, 13:08

La Poste Mobilizes for Record Christmas Parcel Deliveries

La Poste anticipates processing 169 million parcels before Christmas, mobilizing 103,000 employees including 3,000 reinforcements across its network, especially at its high-capacity Thillay platform near Roissy airport which processes up to 650,000 parcels daily during peak periods, highlighting the...

La Poste Mobilizes for Record Christmas Parcel Deliveries

La Poste anticipates processing 169 million parcels before Christmas, mobilizing 103,000 employees including 3,000 reinforcements across its network, especially at its high-capacity Thillay platform near Roissy airport which processes up to 650,000 parcels daily during peak periods, highlighting the...

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What is the impact of the pre-Christmas peak on La Poste's operations and infrastructure?

La Poste, the French postal service, is preparing for a peak in package deliveries before Christmas, with 169 million packages expected and 3,000 additional employees hired to support its 100,000 postal workers. Colis (parcels) now constitute 52% of La Poste's revenue, highlighting its significance. The Thillay sorting platform near Roissy airport exemplifies this mobilization, doubling its daily processing capacity during the peak season.

cnbc.com

🌐 85% Global Worthiness

Dec 13, 04:09

Market Decline Continues Amidst Potential Chinese Stimulus

The Dow fell for a sixth day, while the Nasdaq closed below 20,000, impacting investor sentiment. Reports of potential Chinese stimulus caused slight increases in China-focused ETFs, but many tech stocks remain below recent highs. General Motors is down 9% in a month, trading at 5 times 2024 estimat...

Market Decline Continues Amidst Potential Chinese Stimulus

The Dow fell for a sixth day, while the Nasdaq closed below 20,000, impacting investor sentiment. Reports of potential Chinese stimulus caused slight increases in China-focused ETFs, but many tech stocks remain below recent highs. General Motors is down 9% in a month, trading at 5 times 2024 estimat...

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What are the long-term implications of the current market conditions for investors and the broader economy?

The interplay between global economic uncertainty and the performance of major tech companies will likely shape near-term market trends. While potential Chinese stimulus and relative strength in some tech sub-sectors offer some counterbalance, continued downward pressure on major indices suggests a potential period of volatility. Investor behavior indicates a wait-and-see approach.

cnbc.com

🌐 85% Global Worthiness

Dec 13, 20:05

US Port Strike: Trump's Support for ILA Exacerbates Supply Chain Crisis

Contract negotiations between the International Longshoremen's Association (ILA) and the United States Maritime Alliance (USMX) over automation and other issues are causing significant disruptions to US ports, costing the US economy $5-7 billion per week, and President-elect Trump is supporting the ...

US Port Strike: Trump's Support for ILA Exacerbates Supply Chain Crisis

Contract negotiations between the International Longshoremen's Association (ILA) and the United States Maritime Alliance (USMX) over automation and other issues are causing significant disruptions to US ports, costing the US economy $5-7 billion per week, and President-elect Trump is supporting the ...

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What are the immediate economic consequences of the ongoing labor dispute at US ports, and how significantly will it affect global supply chains?

The ongoing contract negotiations between the International Longshoremen's Association (ILA) and the United States Maritime Alliance (USMX) are causing significant disruptions to US ports. A recent strike led to increased cargo imports in anticipation of further disruptions, costing the US economy an estimated $5-7 billion per week. President-elect Trump's support of the ILA's stance against automation is a key factor in the stalled negotiations.

forbes.com

🌐 75% Global Worthiness

Dec 12, 10:11

AI, Unemployment, and the Universal Basic Income Debate

AI's potential to automate jobs sparks debate over Universal Basic Income (UBI), an unconditional payment to all citizens to address potential widespread unemployment; however, technological challenges, societal concerns, and political hurdles remain.

AI, Unemployment, and the Universal Basic Income Debate

AI's potential to automate jobs sparks debate over Universal Basic Income (UBI), an unconditional payment to all citizens to address potential widespread unemployment; however, technological challenges, societal concerns, and political hurdles remain.

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No Poverty

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What are the immediate implications of AI-driven automation on employment and the necessity for UBI?

AI's potential to automate numerous jobs raises concerns about widespread unemployment, necessitating the consideration of Universal Basic Income (UBI) as a safety net. UBI, providing a basic income to all citizens, aims to alleviate poverty and associated problems. However, the feasibility of UBI hinges on resolving challenges with AI's reliability and widespread societal acceptance.

forbes.com

🌐 85% Global Worthiness

Dec 9, 16:11

2025 Workplace: AI, Continuous Feedback, and Evolving HR

Experts predict a workplace transformation in 2025, with the decline of annual performance reviews, AI automating various jobs, and HR leveraging AI for enhanced hiring and personalized benefits, reflecting a move toward continuous feedback and employee-centric approaches.

2025 Workplace: AI, Continuous Feedback, and Evolving HR

Experts predict a workplace transformation in 2025, with the decline of annual performance reviews, AI automating various jobs, and HR leveraging AI for enhanced hiring and personalized benefits, reflecting a move toward continuous feedback and employee-centric approaches.

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How will the evolving role of AI and the shift away from annual performance reviews reshape the workplace in 2025?

In 2025, annual performance reviews will be replaced by continuous feedback systems, impacting employee development and engagement. AI will automate some jobs, creating a need for workers skilled in AI and human interaction. HR departments will leverage AI for improved hiring and benefits management, enhancing efficiency and personalization.

pda.kp.ru

🌐 75% Global Worthiness

Dec 16, 22:09

Leningrad Region Companies Boost Production Through National Productivity Project

In the Leningrad region, over 100 companies boosted production through Russia's national "Labor Productivity" project; Energiya, a hydrant producer, increased output by 96.4% and gained a 46 million ruble economic effect in six months, alongside patenting a new design.

Leningrad Region Companies Boost Production Through National Productivity Project

In the Leningrad region, over 100 companies boosted production through Russia's national "Labor Productivity" project; Energiya, a hydrant producer, increased output by 96.4% and gained a 46 million ruble economic effect in six months, alongside patenting a new design.

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How did the implementation of lean manufacturing tools and automation contribute to Energiya's productivity gains and cost reductions?

Energiya's success highlights the project's impact: improved production methods, automation, and lean manufacturing tools led to significant cost savings and efficiency gains. The company also patented a new hydrant design, showcasing innovation driven by the project's initiatives.

forbes.com

🌐 85% Global Worthiness

Dec 14, 19:08

Placebo AI: The Ethical and Societal Implications of Automation

The increasing use of AI-driven automation, termed "placebo AI", risks replacing human interaction in crucial sectors like customer service and healthcare, potentially exacerbating existing inequalities and undermining human rights, especially in low-income communities where cost-cutting is prioriti...

Placebo AI: The Ethical and Societal Implications of Automation

The increasing use of AI-driven automation, termed "placebo AI", risks replacing human interaction in crucial sectors like customer service and healthcare, potentially exacerbating existing inequalities and undermining human rights, especially in low-income communities where cost-cutting is prioriti...

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How does the growing reliance on "placebo AI" impact the accessibility and quality of essential services, particularly in underserved communities?

The increasing use of AI in customer service and healthcare risks replacing genuine human interaction with automated systems, leading to consumer dissatisfaction and a potential erosion of human rights. This is particularly concerning in developing nations where access to basic human needs is already limited.

abcnews.go.com

🌐 85% Global Worthiness

Dec 13, 04:09

Trump Backs Dockworkers Union Against Port Automation

President-elect Trump voiced support for the International Longshoreman's Association (ILA) union against port automation, citing concerns about job losses and arguing that the cost savings do not outweigh the harm to American workers; the ILA's contract with the U.S. Maritime Alliance expires on Ja...

Trump Backs Dockworkers Union Against Port Automation

President-elect Trump voiced support for the International Longshoreman's Association (ILA) union against port automation, citing concerns about job losses and arguing that the cost savings do not outweigh the harm to American workers; the ILA's contract with the U.S. Maritime Alliance expires on Ja...

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What are the immediate implications of President-elect Trump's support for the dockworkers' union in their contract negotiations?

President-elect Trump publicly supported the International Longshoreman's Association (ILA) union before their contract expires on January 15, opposing port automation due to potential job losses. He cited concerns about the distress automation causes American workers, contrasting the minimal cost savings with the significant harm to families. This stance follows a three-day strike in October by 45,000 dockworkers, highlighting the potential for economic disruption.

forbes.com

🌐 85% Global Worthiness

Dec 12, 13:11

AI's Growing Role in Enhancing Government Efficiency and Public Services

AI is transforming government operations by automating tasks, improving citizen engagement, optimizing resource allocation, and enhancing public safety and disaster response, leading to increased efficiency and effectiveness of public services.

AI's Growing Role in Enhancing Government Efficiency and Public Services

AI is transforming government operations by automating tasks, improving citizen engagement, optimizing resource allocation, and enhancing public safety and disaster response, leading to increased efficiency and effectiveness of public services.

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Reduced Inequality

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What are the potential future impacts of AI on government services, and what ethical considerations need to be addressed?

Looking ahead, AI's role in government will likely expand, addressing complex challenges like predictive maintenance of infrastructure, optimized energy use in government buildings, and more accurate and less biased judicial processes. However, careful consideration of ethical implications and potential biases in AI systems is crucial for responsible implementation.

forbes.com

🌐 85% Global Worthiness

Dec 10, 22:09

RingCentral and Verint Partner to Integrate AI-Powered Workforce Engagement and CX Automation

RingCentral and Verint partnered to integrate Verint's AI-powered workforce engagement and CX automation products with RingCentral's RingCX platform to enhance customer interactions and operational efficiency using AI bots for automated tasks and improved support.

RingCentral and Verint Partner to Integrate AI-Powered Workforce Engagement and CX Automation

RingCentral and Verint partnered to integrate Verint's AI-powered workforce engagement and CX automation products with RingCentral's RingCX platform to enhance customer interactions and operational efficiency using AI bots for automated tasks and improved support.

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What immediate impact will the RingCentral-Verint integration have on customer experience and operational efficiency?

RingCentral and Verint's partnership integrates AI-powered workforce engagement and CX automation tools into RingCentral's RingCX platform, aiming to improve contact center interactions and operational efficiency. This integration uses AI bots for automated tasks and enhanced customer support, directly impacting customer experience and operational costs.

forbes.com

🌐 85% Global Worthiness

Dec 8, 16:08

Microsoft Denies Using Office Data for AI Training, Raising Data Security Concerns

Microsoft denied using customer data from Microsoft 365 apps for AI training; the "Connected Experiences" feature is for co-authoring and other functionalities, not AI model development, raising data security concerns among users and prompting businesses to weigh the risks and benefits of AI automat...

Microsoft Denies Using Office Data for AI Training, Raising Data Security Concerns

Microsoft denied using customer data from Microsoft 365 apps for AI training; the "Connected Experiences" feature is for co-authoring and other functionalities, not AI model development, raising data security concerns among users and prompting businesses to weigh the risks and benefits of AI automat...

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What are the immediate implications of Microsoft's denial regarding the use of user data for AI training?

Microsoft denied using Office documents to train its AI, stating the "Connected Experiences" feature is for functionalities like co-authoring, not AI training. This raises concerns about data security and the trustworthiness of big tech companies regarding user data. The risk/reward of using AI tools like Copilot must be carefully considered by businesses.

Showing 325 to 336 of 345 results