Tag #Harare

How does the absence of a billing system since 2019 contribute to the reported revenue losses?

This revenue loss stems from a combination of internal theft and the absence of a functional billing system since March 2019. The lack of a system allows for easy manipulation of transactions and a lack of transparency, enabling officials to profit from the discrepancy between official and black market exchange rates. The practice is widespread, involving both low and high-level employees.