Showing 13 to 24 of 35 results
Australian Couple Faces \$3,500 Flight Change Fee Amidst Middle East Tensions
An Australian couple booked an Etihad flight through Abu Dhabi, but are facing a \$3,500 change fee due to safety concerns after nearby missile strikes; Etihad refuses to waive the fee, highlighting a broader issue of inadequate consumer protection for Australian air travelers in such situations.
Australian Couple Faces \$3,500 Flight Change Fee Amidst Middle East Tensions
An Australian couple booked an Etihad flight through Abu Dhabi, but are facing a \$3,500 change fee due to safety concerns after nearby missile strikes; Etihad refuses to waive the fee, highlighting a broader issue of inadequate consumer protection for Australian air travelers in such situations.
Progress
52% Bias Score
Eurostar Passengers Face Mass Disruption After Cable Theft and Rail Fatalities
Thousands of Eurostar passengers faced severe delays and cancellations Wednesday due to the theft of 600 meters of copper cables near Lille, France, compounding disruptions from two prior rail fatalities.
Eurostar Passengers Face Mass Disruption After Cable Theft and Rail Fatalities
Thousands of Eurostar passengers faced severe delays and cancellations Wednesday due to the theft of 600 meters of copper cables near Lille, France, compounding disruptions from two prior rail fatalities.
Progress
24% Bias Score
EU Weakens Air Passenger Rights for Flight Delays
EU member states agreed to raise the flight delay threshold for passenger compensation from three to four hours (flights under 3,500km) and six hours (flights over 3,500km), despite opposition from Germany and concerns from consumer advocates who predict a significant drop in successful claims.
EU Weakens Air Passenger Rights for Flight Delays
EU member states agreed to raise the flight delay threshold for passenger compensation from three to four hours (flights under 3,500km) and six hours (flights over 3,500km), despite opposition from Germany and concerns from consumer advocates who predict a significant drop in successful claims.
Progress
40% Bias Score
Air India Named UK's Most Delayed Airline
A Civil Aviation Authority (CAA) study reveals Air India as the UK's most delayed airline in 2024, with an average delay of 46 minutes, while the Gatwick to Bangalore route averaged over 80 minutes late across 50 departures; Emerald Airlines had the best on-time performance with an average delay of ...
Air India Named UK's Most Delayed Airline
A Civil Aviation Authority (CAA) study reveals Air India as the UK's most delayed airline in 2024, with an average delay of 46 minutes, while the Gatwick to Bangalore route averaged over 80 minutes late across 50 departures; Emerald Airlines had the best on-time performance with an average delay of ...
Progress
48% Bias Score
Russia Considers 'Cooling-Off Period' for Passenger Tickets
Russia is considering a "cooling-off period" for passenger tickets, allowing free exchanges or rebookings within a timeframe depending on purchase time (30 minutes to several days), aiming to address passenger errors in selecting travel details while considering potential economic impacts on transpo...
Russia Considers 'Cooling-Off Period' for Passenger Tickets
Russia is considering a "cooling-off period" for passenger tickets, allowing free exchanges or rebookings within a timeframe depending on purchase time (30 minutes to several days), aiming to address passenger errors in selecting travel details while considering potential economic impacts on transpo...
Progress
32% Bias Score
Airline Places Deceased Passenger Next to Living Passengers for Four Hours
On a Qatar Airways flight from Melbourne to Doha, a female passenger died mid-flight; after failed resuscitation attempts, the crew placed her body next to other passengers for four hours, leading to a traumatic experience for the couple.
Airline Places Deceased Passenger Next to Living Passengers for Four Hours
On a Qatar Airways flight from Melbourne to Doha, a female passenger died mid-flight; after failed resuscitation attempts, the crew placed her body next to other passengers for four hours, leading to a traumatic experience for the couple.
Progress
44% Bias Score
Spanish Court Halts Fines on Airlines for Carry-On Baggage Fees
A Madrid court temporarily halted fines against five airlines for charging for oversized carry-on luggage, creating a conflict with Spanish consumer protection laws and ongoing EU debates on passenger rights regarding baggage fees, potentially impacting 50 million annual passengers.
Spanish Court Halts Fines on Airlines for Carry-On Baggage Fees
A Madrid court temporarily halted fines against five airlines for charging for oversized carry-on luggage, creating a conflict with Spanish consumer protection laws and ongoing EU debates on passenger rights regarding baggage fees, potentially impacting 50 million annual passengers.
Progress
48% Bias Score
Train Evacuations on Hottest Day of the Year in UK
On the hottest day of the year in the UK, a train fault near Loughborough Junction caused the evacuation of scores of passengers from three trains without air conditioning; the disruption, affecting Gatwick Airport-bound passengers and caused by engineering works, is expected to continue into the ev...
Train Evacuations on Hottest Day of the Year in UK
On the hottest day of the year in the UK, a train fault near Loughborough Junction caused the evacuation of scores of passengers from three trains without air conditioning; the disruption, affecting Gatwick Airport-bound passengers and caused by engineering works, is expected to continue into the ev...
Progress
8% Bias Score
Rail Regulator Calls for Fairer Ticket System After Inconsistent Prosecutions
A report by the Office of Rail and Road (ORR) found inconsistent treatment of passengers with ticket issues, leading to calls for clearer tickets and a fairer system, while acknowledging fare evasion costs British railways hundreds of millions of pounds annually.
Rail Regulator Calls for Fairer Ticket System After Inconsistent Prosecutions
A report by the Office of Rail and Road (ORR) found inconsistent treatment of passengers with ticket issues, leading to calls for clearer tickets and a fairer system, while acknowledging fare evasion costs British railways hundreds of millions of pounds annually.
Progress
44% Bias Score
Madrid-Seville High-Speed Rail Disrupted: 10,700 Passengers Affected by Derailment and Theft
A high-speed train derailment and cable theft on the Madrid-Seville line caused delays and cancellations for 10,700 passengers across 30 trains, starting yesterday, May 1st, affecting both Iryo and AVE services; passengers can claim compensation through different processes offered by Renfe and Iryo.
Madrid-Seville High-Speed Rail Disrupted: 10,700 Passengers Affected by Derailment and Theft
A high-speed train derailment and cable theft on the Madrid-Seville line caused delays and cancellations for 10,700 passengers across 30 trains, starting yesterday, May 1st, affecting both Iryo and AVE services; passengers can claim compensation through different processes offered by Renfe and Iryo.
Progress
32% Bias Score
United Airlines Faces Backlash After Crew Demands Removal of Child's Ventilator
On March 8th, United Airlines crew members on a flight from Tampa to Newark demanded a mother remove her son's ventilator, causing distress; the airline apologized, but the mother stated it was insincere, prompting a viral TikTok video.
United Airlines Faces Backlash After Crew Demands Removal of Child's Ventilator
On March 8th, United Airlines crew members on a flight from Tampa to Newark demanded a mother remove her son's ventilator, causing distress; the airline apologized, but the mother stated it was insincere, prompting a viral TikTok video.
Progress
36% Bias Score
Airline Places Deceased Passenger Next to Live Passenger for Four Hours
On a Qatar Airways flight from Melbourne to Doha, a female passenger died mid-flight; the crew placed her body next to another passenger, Mitchell Ring, for four hours, causing distress, prompting criticism of the airline's handling of the situation and lack of immediate support.
Airline Places Deceased Passenger Next to Live Passenger for Four Hours
On a Qatar Airways flight from Melbourne to Doha, a female passenger died mid-flight; the crew placed her body next to another passenger, Mitchell Ring, for four hours, causing distress, prompting criticism of the airline's handling of the situation and lack of immediate support.
Progress
64% Bias Score
Showing 13 to 24 of 35 results