Tag #Refund

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theglobeandmail.com

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May 30, 04:11

ATCO to Refund \$71 Million Amidst Regulatory Dispute

Alberta's ATCO Ltd. must refund \$71 million to customers due to unreasonable electricity rates in 2021-2022, but plans to appeal the Alberta Utilities Commission's decision in October, creating uncertainty for both the company and consumers.

ATCO to Refund \$71 Million Amidst Regulatory Dispute

Alberta's ATCO Ltd. must refund \$71 million to customers due to unreasonable electricity rates in 2021-2022, but plans to appeal the Alberta Utilities Commission's decision in October, creating uncertainty for both the company and consumers.

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What are the immediate consequences of the Alberta Utilities Commission's decision on ATCO Ltd. and its customers?

ATCO Ltd. will refund \$71 million to customers following an Alberta Utilities Commission ruling that its 2021-2022 electricity rates were unreasonable. The company plans to appeal the decision in October, arguing the commission is retroactively applying performance-based regulation rules. This ruling sets a precedent for holding utilities accountable for cost savings passed onto customers.

cbsnews.com

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Dec 6, 01:08

CFPB Awards $1.8 Billion in Refunds for Credit Repair Scam

Over 4.3 million Americans will receive $1.8 billion in refunds due to illegal fees and deceptive advertising by credit repair companies Lexington Law and CreditRepair.com, following a CFPB court victory and subsequent company bankruptcies.

CFPB Awards $1.8 Billion in Refunds for Credit Repair Scam

Over 4.3 million Americans will receive $1.8 billion in refunds due to illegal fees and deceptive advertising by credit repair companies Lexington Law and CreditRepair.com, following a CFPB court victory and subsequent company bankruptcies.

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How did the CFPB's actions lead to the $1.8 billion refund, and what actions did the companies take after the court ruling?

This $1.8 billion refund is the result of a legal battle against credit repair companies that violated consumer protection laws by charging illegal advance fees and engaging in deceptive advertising. The CFPB's action highlights its commitment to protecting consumers from exploitative practices, and demonstrates the significant financial impact of such violations.

smh.com.au

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Dec 21, 16:08

Australia Mandates Air Passenger Rights Charter

The Australian government announced a new air passenger rights charter, mandating full refunds for cancelled flights, assistance for delays over three hours, and free lost luggage return, effective immediately with an interim ombudsman.

Australia Mandates Air Passenger Rights Charter

The Australian government announced a new air passenger rights charter, mandating full refunds for cancelled flights, assistance for delays over three hours, and free lost luggage return, effective immediately with an interim ombudsman.

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What immediate changes will the new passenger rights charter bring to Australian air travel?

The Australian government introduced a new charter outlining passenger rights for flight disruptions. Passengers with cancelled flights are entitled to full refunds, not vouchers, while those facing delays exceeding three hours receive rebooking assistance, including meals, accommodation, and transfers. Lost luggage will be returned free of charge.

theguardian.com

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Nov 6, 10:10

Sainsbury's Bank Car Insurance Cancellation Issue

A reader describes the difficulty in canceling a deceased father's car insurance policy with Sainsbury's Bank, highlighting poor customer service and eventual resolution.

Sainsbury's Bank Car Insurance Cancellation Issue

A reader describes the difficulty in canceling a deceased father's car insurance policy with Sainsbury's Bank, highlighting poor customer service and eventual resolution.

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What was the outcome of the situation?

After multiple attempts, the policy was eventually cancelled, and a partial refund of £1,111 plus £200 compensation was issued.

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