Showing 13 to 24 of 98 results
UK Supreme Court Curtails Mass Motor Finance Mis-selling Claim
The UK Supreme Court partially rejected a mass compensation claim for motor finance mis-selling, leaving open the possibility of smaller, individual claims totaling \£5bn-£13bn; one claimant received \£1,650 due to an unfair relationship with the lender.
UK Supreme Court Curtails Mass Motor Finance Mis-selling Claim
The UK Supreme Court partially rejected a mass compensation claim for motor finance mis-selling, leaving open the possibility of smaller, individual claims totaling \£5bn-£13bn; one claimant received \£1,650 due to an unfair relationship with the lender.
Progress
40% Bias Score
Citroën Airbag Recall Causes Four-Month Repair Delays
Stellantis issued a stop-drive action for 120,000 Citroëns in the UK due to faulty Takata airbags, causing significant delays in repairs; one affected driver in Northern Ireland faces a four-month wait, highlighting broader supply chain and logistical issues.
Citroën Airbag Recall Causes Four-Month Repair Delays
Stellantis issued a stop-drive action for 120,000 Citroëns in the UK due to faulty Takata airbags, causing significant delays in repairs; one affected driver in Northern Ireland faces a four-month wait, highlighting broader supply chain and logistical issues.
Progress
60% Bias Score
Spain Sanctions Sixth Airline for Alleged Abusive Pricing Practices
Spain's Ministry of Consumption launched its sixth sanction against a low-cost airline for allegedly charging for hand luggage, unclear pricing, and overcharging for adjacent seats; the airline faces fines ranging from €10,001 to €1 million, or six to eight times the estimated illicit profit, and th...
Spain Sanctions Sixth Airline for Alleged Abusive Pricing Practices
Spain's Ministry of Consumption launched its sixth sanction against a low-cost airline for allegedly charging for hand luggage, unclear pricing, and overcharging for adjacent seats; the airline faces fines ranging from €10,001 to €1 million, or six to eight times the estimated illicit profit, and th...
Progress
48% Bias Score
Asos Bans Customers for Excessive Returns
Asos has banned some customers for making too many returns, citing a fair use policy and rising return costs; the move has angered many customers, highlighting the challenges retailers face managing high return rates.
Asos Bans Customers for Excessive Returns
Asos has banned some customers for making too many returns, citing a fair use policy and rising return costs; the move has angered many customers, highlighting the challenges retailers face managing high return rates.
Progress
60% Bias Score
UK Caravan Owners Report Financial Losses and Bullying Tactics from Holiday Parks
UK caravan owners are reporting significant financial losses and alleged bullying tactics from holiday parks, including misleading sales claims, steep site fee increases, and pressure to sell caravans back at a loss, prompting calls for stricter regulations.
UK Caravan Owners Report Financial Losses and Bullying Tactics from Holiday Parks
UK caravan owners are reporting significant financial losses and alleged bullying tactics from holiday parks, including misleading sales claims, steep site fee increases, and pressure to sell caravans back at a loss, prompting calls for stricter regulations.
Progress
48% Bias Score
EU Approves Airline Carry-on Baggage Charges, Increases Passenger Delay Compensation
EU transport ministers approved proposals to allow airlines to charge for carry-on cabin baggage, increasing passenger compensation for delays (up to €500) and requiring airlines to provide care during disruptions; the changes are opposed by consumer groups who say they decrease passenger rights.
EU Approves Airline Carry-on Baggage Charges, Increases Passenger Delay Compensation
EU transport ministers approved proposals to allow airlines to charge for carry-on cabin baggage, increasing passenger compensation for delays (up to €500) and requiring airlines to provide care during disruptions; the changes are opposed by consumer groups who say they decrease passenger rights.
Progress
48% Bias Score
UK Supreme Court Rejects Mass Redress Scheme for Legacy Car Financing
The UK Supreme Court largely rejected a mass redress scheme for consumers in legacy car financing cases, siding with banks except for one consumer who received compensation due to unfair treatment under the Consumer Credit Act; the ruling may avoid a £44 billion payout for lenders.
UK Supreme Court Rejects Mass Redress Scheme for Legacy Car Financing
The UK Supreme Court largely rejected a mass redress scheme for consumers in legacy car financing cases, siding with banks except for one consumer who received compensation due to unfair treatment under the Consumer Credit Act; the ruling may avoid a £44 billion payout for lenders.
Progress
56% Bias Score
EE Refunds Thousands After Roaming Fee Overcharges
In early June, thousands of EE customers in Europe were overcharged double their usual roaming fees (£5.18 instead of £2.59 per day) due to a billing error; EE is issuing automatic refunds after identifying and resolving the issue on July 8th, following the end of post-Brexit free roaming.
EE Refunds Thousands After Roaming Fee Overcharges
In early June, thousands of EE customers in Europe were overcharged double their usual roaming fees (£5.18 instead of £2.59 per day) due to a billing error; EE is issuing automatic refunds after identifying and resolving the issue on July 8th, following the end of post-Brexit free roaming.
Progress
40% Bias Score
EU Parliament Challenges Airline Hand Luggage Fees
The European Parliament's Transport Committee voted to allow hand luggage up to 100cm free of charge, clashing with a recent EU Council decision limiting it to 40x30x15cm, leading to a potential legal battle over passenger rights and airline pricing practices.
EU Parliament Challenges Airline Hand Luggage Fees
The European Parliament's Transport Committee voted to allow hand luggage up to 100cm free of charge, clashing with a recent EU Council decision limiting it to 40x30x15cm, leading to a potential legal battle over passenger rights and airline pricing practices.
Progress
40% Bias Score
Spanish Supreme Court Rules Mortgage Floor Clauses Null and Void
The Spanish Supreme Court declared mortgage floor clauses null and void due to lack of transparency, impacting millions of households and following years of legal battles and five rulings from the European Court of Justice, with estimates of undue interest payments ranging from €7.6 billion to €15.9...
Spanish Supreme Court Rules Mortgage Floor Clauses Null and Void
The Spanish Supreme Court declared mortgage floor clauses null and void due to lack of transparency, impacting millions of households and following years of legal battles and five rulings from the European Court of Justice, with estimates of undue interest payments ranging from €7.6 billion to €15.9...
Progress
40% Bias Score
Airline Baggage Confusion Sparks EU Action
Benjamin Till's emotional distress after being charged twice for his carry-on bag by EasyJet highlights inconsistencies in airline baggage rules and prompted EU proposals for standardized sizing of free underseat bags, aiming to improve passenger experience and reduce disputes.
Airline Baggage Confusion Sparks EU Action
Benjamin Till's emotional distress after being charged twice for his carry-on bag by EasyJet highlights inconsistencies in airline baggage rules and prompted EU proposals for standardized sizing of free underseat bags, aiming to improve passenger experience and reduce disputes.
Progress
44% Bias Score
EU Approves Airline Carry-on Baggage Fees, Enhanced Passenger Rights
EU Transport Ministers approved a proposal allowing airlines to charge for carry-on luggage, increasing passenger compensation for delays, and requiring airlines to provide amenities during disruptions; however, consumer groups oppose the changes, citing reduced passenger rights.
EU Approves Airline Carry-on Baggage Fees, Enhanced Passenger Rights
EU Transport Ministers approved a proposal allowing airlines to charge for carry-on luggage, increasing passenger compensation for delays, and requiring airlines to provide amenities during disruptions; however, consumer groups oppose the changes, citing reduced passenger rights.
Progress
40% Bias Score
Showing 13 to 24 of 98 results