Showing 25 to 36 of 98 results
Airline Baggage Fees Spark Outrage and Political Scrutiny
Air Canada and Southwest Airlines' new checked baggage fees, following a similar trend among budget airlines, are causing consumer anger and prompting political scrutiny, with the total global cost of airline extra fees expected to reach $145 billion this year.
Airline Baggage Fees Spark Outrage and Political Scrutiny
Air Canada and Southwest Airlines' new checked baggage fees, following a similar trend among budget airlines, are causing consumer anger and prompting political scrutiny, with the total global cost of airline extra fees expected to reach $145 billion this year.
Progress
52% Bias Score
EU Considers Airline Charges for Larger Carry-on Bags
The EU is debating whether to allow airlines to charge extra for larger carry-on bags, a proposal supported by airlines for standardization but opposed by consumer groups who fear increased costs and reduced passenger rights.
EU Considers Airline Charges for Larger Carry-on Bags
The EU is debating whether to allow airlines to charge extra for larger carry-on bags, a proposal supported by airlines for standardization but opposed by consumer groups who fear increased costs and reduced passenger rights.
Progress
36% Bias Score
EU Investigates Airlines Over Carry-On Bag Fees
Spain fined five airlines \$179 million for charging for hand luggage, prompting 12 European consumer organizations to file an EU complaint against several airlines for "illegal" charges, reigniting a debate about what constitutes reasonably sized baggage under a 2014 EU ruling.
EU Investigates Airlines Over Carry-On Bag Fees
Spain fined five airlines \$179 million for charging for hand luggage, prompting 12 European consumer organizations to file an EU complaint against several airlines for "illegal" charges, reigniting a debate about what constitutes reasonably sized baggage under a 2014 EU ruling.
Progress
64% Bias Score
Royal Mail faces Ofcom probe over delivery failures
Royal Mail faces an Ofcom investigation for failing to deliver nearly one in four First Class items on time in the year to March 2025, resulting in potential financial penalties and proposed changes to its universal service obligation to cut costs and improve efficiency.
Royal Mail faces Ofcom probe over delivery failures
Royal Mail faces an Ofcom investigation for failing to deliver nearly one in four First Class items on time in the year to March 2025, resulting in potential financial penalties and proposed changes to its universal service obligation to cut costs and improve efficiency.
Progress
52% Bias Score
French Consumer Groups Sue Seven Airlines Over Abusive Baggage Fees
Fifteen French consumer associations sued seven airlines (EasyJet, Norwegian, Ryanair, Transavia, Volotea, Vueling, Wizzair) for abusive baggage fees, citing inconsistent size regulations and high charges (up to €280) that generated over €10 billion in revenue in 2024, prompting calls for EU-wide in...
French Consumer Groups Sue Seven Airlines Over Abusive Baggage Fees
Fifteen French consumer associations sued seven airlines (EasyJet, Norwegian, Ryanair, Transavia, Volotea, Vueling, Wizzair) for abusive baggage fees, citing inconsistent size regulations and high charges (up to €280) that generated over €10 billion in revenue in 2024, prompting calls for EU-wide in...
Progress
56% Bias Score
Meta Faces Legal Challenge Over AI Training Data Usage
The German consumer protection agency, VZ NRW, issued a warning to Meta for its plan to use Facebook and Instagram user data to train its AI, arguing it violates European data protection laws; Meta contends this is industry standard and crucial for its AI's understanding of German culture, threateni...
Meta Faces Legal Challenge Over AI Training Data Usage
The German consumer protection agency, VZ NRW, issued a warning to Meta for its plan to use Facebook and Instagram user data to train its AI, arguing it violates European data protection laws; Meta contends this is industry standard and crucial for its AI's understanding of German culture, threateni...
Progress
44% Bias Score
EU's "Right to Repair" Directive: Economic and Environmental Impacts
The European Union's "Right to Repair" directive, set to take effect by July 2026, requires manufacturers to design more repairable products and provide consumers with easier access to repairs, aiming to save consumers €12 billion annually and generate €4.8 billion in economic growth while reducing ...
EU's "Right to Repair" Directive: Economic and Environmental Impacts
The European Union's "Right to Repair" directive, set to take effect by July 2026, requires manufacturers to design more repairable products and provide consumers with easier access to repairs, aiming to save consumers €12 billion annually and generate €4.8 billion in economic growth while reducing ...
Progress
40% Bias Score
Low Consumer Uptake of German Bank Fee Refunds Despite Court Ruling
A Verivox survey reveals that only 11% of German bank customers sought refunds for unfairly levied account fees four years after a landmark court ruling, despite a significant portion having experienced fee increases prior to the ruling.
Low Consumer Uptake of German Bank Fee Refunds Despite Court Ruling
A Verivox survey reveals that only 11% of German bank customers sought refunds for unfairly levied account fees four years after a landmark court ruling, despite a significant portion having experienced fee increases prior to the ruling.
Progress
48% Bias Score
AI-Driven Home Insurance Assessments Raise Consumer Concerns in Texas
Texas homeowners are increasingly losing insurance coverage due to AI-driven analyses of aerial imagery, prompting investigations and raising consumer protection concerns as insurers prioritize efficiency over human inspection, impacting homeowners across several states.
AI-Driven Home Insurance Assessments Raise Consumer Concerns in Texas
Texas homeowners are increasingly losing insurance coverage due to AI-driven analyses of aerial imagery, prompting investigations and raising consumer protection concerns as insurers prioritize efficiency over human inspection, impacting homeowners across several states.
Progress
24% Bias Score
Octopus Energy Apologizes for Three-Year Billing Error
Octopus Energy wrongly billed Peter Holden £6,000 for another customer's gas bill over three years, causing him significant stress; after BBC intervention, Octopus apologized and promised staff retraining.
Octopus Energy Apologizes for Three-Year Billing Error
Octopus Energy wrongly billed Peter Holden £6,000 for another customer's gas bill over three years, causing him significant stress; after BBC intervention, Octopus apologized and promised staff retraining.
Progress
40% Bias Score
Ryanair Wins Case: Cabin Baggage Fees Deemed Legal
A Sevilla court upheld Ryanair's right to charge for larger cabin bags, rejecting a passenger's claim and contradicting previous rulings; this decision supports Ryanair's stance against a large government fine but creates legal inconsistencies.
Ryanair Wins Case: Cabin Baggage Fees Deemed Legal
A Sevilla court upheld Ryanair's right to charge for larger cabin bags, rejecting a passenger's claim and contradicting previous rulings; this decision supports Ryanair's stance against a large government fine but creates legal inconsistencies.
Progress
52% Bias Score
Iberian Peninsula Power Outage: Compensation Options for Affected Consumers
A massive power outage on April 28th, 2024, across the Iberian Peninsula caused widespread damage and travel disruption; consumers can seek compensation via home insurance, electricity distributors, or transportation providers depending on the cause and specific circumstances.
Iberian Peninsula Power Outage: Compensation Options for Affected Consumers
A massive power outage on April 28th, 2024, across the Iberian Peninsula caused widespread damage and travel disruption; consumers can seek compensation via home insurance, electricity distributors, or transportation providers depending on the cause and specific circumstances.
Progress
36% Bias Score
Showing 25 to 36 of 98 results