Tag #Fines

Showing 49 to 53 of 53 results

lemonde.fr

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Dec 2, 23:36

Free fined €2.2 million for delayed customer refunds

French mobile network operator Free was fined €2.2 million by the DGCCRF for failing to promptly refund customers who canceled mobile phone orders between August 17, 2020 and January 4, 2022, violating Article L216-7 of the French consumer code.

Free fined €2.2 million for delayed customer refunds

French mobile network operator Free was fined €2.2 million by the DGCCRF for failing to promptly refund customers who canceled mobile phone orders between August 17, 2020 and January 4, 2022, violating Article L216-7 of the French consumer code.

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What were the practices leading to the fine, and what period did these practices cover?

Free's actions constitute a breach of Article L216-7 of the French consumer code, requiring full reimbursement within 14 days of contract cancellation. The penalty highlights inadequate consumer protection and enforcement, impacting customer trust and potentially other telecom operators.

corriere.it

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Nov 9, 10:13

Agcom Fines Content Creators for Gambling Ads

Italian regulatory authority Agcom fined content creators €2 million for promoting gambling.

Agcom Fines Content Creators for Gambling Ads

Italian regulatory authority Agcom fined content creators €2 million for promoting gambling.

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Which law served as the legal basis for the fines?

The legal basis for the fines is Article 9 of the Dignity Decree (Decreto Dignità), which prohibits all forms of gambling advertising, directly or indirectly, on any medium.

bbc.com

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Nov 6, 07:02

Dartford Crossing Fines and Bailiff Issues

Drivers faced aggressive debt collection for Dart Charge fines, causing significant stress and financial burdens. Many fines were issued in error, and debt collectors employed intimidation tactics.

Dartford Crossing Fines and Bailiff Issues

Drivers faced aggressive debt collection for Dart Charge fines, causing significant stress and financial burdens. Many fines were issued in error, and debt collectors employed intimidation tactics.

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What was National Highways' response to the criticisms?

National Highways, which oversees the Dart Charge, maintains that enforcement agents are used as a last resort and claims the problems stem from drivers having inactive accounts or outdated payment methods.

bbc.com

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Nov 22, 22:05

Spain Fines Budget Airlines €179m

Spain has fined five budget airlines, including Ryanair and EasyJet, a total of €179 million for "abusive practices," prompting appeals from the companies.

Spain Fines Budget Airlines €179m

Spain has fined five budget airlines, including Ryanair and EasyJet, a total of €179 million for "abusive practices," prompting appeals from the companies.

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How did the airlines respond to the fines?

The fines, the largest ever issued by Spain's Consumer Rights Ministry, follow an investigation into the budget airline industry and uphold fines initially announced in May after dismissing company appeals. The ministry cited misleading information and lack of price transparency as reasons for the sanctions.

euronews.com

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Nov 8, 19:05

Temu Faces EU Action Over Deceptive Practices

The European Commission accuses Temu of deceptive commercial practices and gives it one month to respond or face potential fines.

Temu Faces EU Action Over Deceptive Practices

The European Commission accuses Temu of deceptive commercial practices and gives it one month to respond or face potential fines.

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What specific deceptive practices is Temu accused of?

Temu has one month to respond to accusations of deceptive commercial practices, including bogus discounts, hyped reviews, and misleading information about product availability and returns.

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